Are you a follow the rules type of person at work or do you like to improvise? (Behavioral line of questioning)
Financial Services Representative Interview Questions
2,338 financial services representative interview questions shared by candidates
Why do you want to work here?
How do you handle customers who are unhappy with their services?
Are you comfortable competing with others
The area manager was concerned because I was more operations instead of sales. Just be relaxed, dress professionally, be the part and smile. I found that when I went in completely unprepared and clear headed is when I seem to have the best interviews. I have gone on many interviews because I like to keep my skills sharp, but just be calm, talk slow and clear. Be honest, and keep answers simple because you can "talk yourself out of a job".
Give me a occasion where you were faced with a difficult client?
Tell me about a time when you had a difficult client that you could not seem to satisfy and how did you handle it?
What would you tell a customer if they requested a service or product not available at Suntrust?
Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
Have I ever had a customer that was angry and how did I handle it.
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