There's a role play question about if a passenger won't put his laptop away. Make sure to actually role play this as opposed to just telling the recruiter what you would do/say
Flight Coordinator Interview Questions
17,604 flight coordinator interview questions shared by candidates
why do you want to work for united?
Tell us about your experience in customer service and how it has prepared you to become a United Airlines flight attendant.
What would you do in case of an emergency?
Tell us about a time you went above and beyond to meet or exceed a customer's expectations.
What customer service experience do you have?
What was a time you disagreed with a work policy
What does the United Brand mean to me? How do you think you can represent it?
What is United as a brand? What customer service experience would help you be a FA? Tell us about a difficult situation at work and how you handled it. Is there anything else you would like us to know? Why do you want to be a FA?
1. Explain a situation when you had to work with a co-worker that wasn't pulling their own weight? How did you handle it? 2. Explain how you dealt with an angry customer in the past. 3. Explain what you would do in a situation when a customer on the airplane refuses not to turn their laptop off. 4. What is one quality you wish you could change about yourself? 5. Explain something you didn't agree with in the workplace but had to adjust yourself to do so. 6.Then asked if there was anything about myself I would like them to know.
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