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Front Office Manager Interview Questions

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367 front office manager interview questions shared by candidates

The most difficult part of the interview was the theoretical side of things. It was difficult to take a step back and look at the entire situation they were describing because most of these situations could have several very different outcomes. Luckily I was familiar with how management deals with guests and the limits they'll go to to ensure guest happiness so it was a lot of finding the happy medium between guest satisfaction vs business sense.
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Front Office Manager

Interviewed at Marriott International

3.9★
Feb 15, 2013

The most difficult part of the interview was the theoretical side of things. It was difficult to take a step back and look at the entire situation they were describing because most of these situations could have several very different outcomes. Luckily I was familiar with how management deals with guests and the limits they'll go to to ensure guest happiness so it was a lot of finding the happy medium between guest satisfaction vs business sense.

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