None of the questions are terribly difficult - it's primarily a process of asking questions such as "why do you love Apple technology?" or "explain a situation where you had to mitigate conflict?"
Genius Interview Questions
566 genius interview questions shared by candidates
Technical questions were surprisingly basic and the expected answers to at least two were incorrect.
There wasn't one question in particular, but most of the interview questions are extremely customer service based so if you don't have mush experience in that field then you may struggle.
Why I want to work at genius bar and what makes me stand out
Describe a time where you dealt with a difficult customer. How did you handle the situation and what was the outcome?
How to deal with difficult customer. .
Tell me about a time you had a difficult interaction with a customer and what did you do to resolve it.
Role playing in satisfying customers
they asked me to diagnose product issues which they had set up.
Tell me about a time you had to deliver some bad news
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