goFLUENT Customer Success Manager (CSM) interview questions

I had an extensive online application process, which had seven interviews and one case study: - Initial phone call with HR. - 30-minute interview with HR discussing the company and role. - 45-minute call with the team lead to delve into the role and team dynamics. - Case study: created a QBR presentation for a hypothetical client. - 30-minute roleplay call to defend the case study. - 30-minute call with the someone from Sales Department, This interview was not a good experience, they proceeded to say that the company needed to force people to go to the office because the offices were expensive. Asked me why I spoke good English, mentioned a few bad things about my country. - 30-minute office visit. - Second 30-minute office visit. - Final phone call with HR to discuss salary expectations, only to be informed that they could not pay me what I wanted. Throughout the process, I repeatedly asked about salary bands but was told they needed confirmation on the budget and I continued to mention how much I was looking for. Ultimately, I received an email stating they decided not hire anyone on the team. Gofluent offers a “hybrid” mode but is not true, they want you to go to the office 4 days a week. And during the first three months you are required to go every day, only to be stuck in online meetings.

I was contacted by the regional CSM director via LinkedIn. First interview was with regional CSM team manager, the 2nd step was to prepare a presentation for contract renewal as a role model (director and manager were in the meeting) and I was informed there may be one final meeting but it would be an informal and introduction meeting with the Sales VP. After I have completed all those steps, I was informed that the position was going to be filled with someone in another country and the position was frozen in my country.