A customer comes in to return a sweater without a receipt (still has tags) and refuses a store credit or exchange because she paid cash and wants cash back. She is frustrated and threatening to never ever come back to Macy's again even though she's shopped here for decades. The sweater is priced $24.99. Would you refund the customer in cash or explain Macy's return policy again and let her walk away?
Describe something negative about yourself/ a time when you made a mistake.
How much operations experience do you have
What is my best practice for earning new clients?
Can you trust the company decision makers??
Why should we hire you?
Tell me about yourself without mentioning your work history.
Tell me about your work history, career, ambitions and why you applied for this position.
What are your career aspirations?
Training and experience
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