What draws you to Nothing Bundt Cakes?
Guest Services Representative Interview Questions
1,029 guest services representative interview questions shared by candidates
Are you good with people
Do you have any scheduling experience?
name one situation where you couldnt please an angry guest, how did you handle the situation? please note that stating that you have never had a guest leave unhappy is not an option
There were 3 questions on the second interview on how I would deal with employees and managers. As soon as I answered these questions, he actually agreed but he also gave me how this company works. And I totally agreed on it too -- yet it was an effective and different approach. After the interview, I got hired after that. These are 3 situational questions on dealing with different employees, working as a team in a store, and how would you deal if an issue was brought up and how would you deal with it.
Why do you want to work here
What makes good customer service?
How do you handle difficult customers?
How do you know whether the customer is lying or not?
Tell me about a situation when you had to find a solution for a guest?
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