They asked me to explain how my retail experience would help me provide good customer service over the phone, especially handling lengthy conversations and staying patient with different types of people.
Guide Interview Questions
1,687 guide interview questions shared by candidates
Nothing out of the ordinary- mostly just a review of what my work history was like.
How did you hear about us?
Intro .ex co
Describe a time you had to calm down someone who was upset and angry.
How do you deal with angry consumers?
Case based
Questions related to experience and alignment with role. Some behavioral questions as well. on topics like time management, conflict management and so on.
questions were regarding company's history, culture ,ethics ,values of company
Panel: Use Case on a company that has a specific issue that you need to solve using Salesforce resources
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