Mostly behavioral questions, but not generic questions, most were specific to the position I was applying for; i.e. how my experience prepared me for the job; asking my thoughts about challenges with implementing their contract. Most of it was very conversational, more like a discussion with a colleague than a typical interview.
Asked about prior work experience.
What is your greatest accomplishment? What is your weakness? How would your co-workers describe you? Asked about strategy experience Asked about project management experience
How do you work under pressure
How do you feel about customer service.
What experience do you have with health insurance? What do you know about Medica? What call center experience do you have? Are you comfortable talking to people who may be upset or angry? How many calls per day did you take at your last call center?
Describe how your past experience will impact the work you want to do.
Rational reasoning and Excel-based questions
Tell me about the most difficult project you have worked on.
Do you have experience with sales?
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