Majority of their questions were based off of my own resume.
Help Desk Engineer Interview Questions
3,950 help desk engineer interview questions shared by candidates
What Help Desk experience do you have?
How would you handle a situation where a user is frustrated because their computer is running slowly?
Q(a roleplay to assess troubleshooting): A healthcare client with patients' medical records on the cloud is having trouble accessing those files.
Would you prefer the first- or second-shift?
No hard questions
What are your strengths
What is a firmware password on Mac OS?
"Tell us a little bit about yourself"
Given the administrative console of their CORE software and a one page summary of the application I was given a list of tasks and problems to overcome in the software.
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