Asked basic questions how you would resolved some technical issues. Asked if you’re familiar with ticketing systems Wanted to know why you want to work there
Help Desk Engineer Interview Questions
3,950 help desk engineer interview questions shared by candidates
Question about experience and qualifications within supervising others.
What was it that made me apply for this position and why did I think it would be a good fit?
Have you ever used an image to install O/S and if so could you provide me with the name of the software you used?
Which one of these is not an operating system? (goes on to list the major ones and then lists MS Word) What is the shortcut for paste? (mind you, the answers he gave were in the ALT+V, not CTRL, so he was giving wrong choices, and i corrected him on it) These were real questions.
The hiring manager was interested in my use of "coarse" language.
There was one question that was asked of my the employer I believed was important in their hiring process. The question was, "How would you handle an angry client?".
What was my overall experience with computers.
Are you capable of talking down people?
Tell me about your past IT positions
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