User cannot download a software tool they need to use, how do you proceed?
Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
Describe a time that you had an unhappy customer, how did you address the situation.
No technical questions
Why active user gets disable?
what are your short and long Term goals?
Experience with various technologies
How would you troubleshoot someone's computer if they said they had no internet connection?
What technologies have you worked with?
How would you explain someone how to tie their shoe laces?
A client complains that their wireless keyboard and mouse are not working. What would you check first?
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