In an environment with limited support and working alone, how would you proceed in solving an troublesome issue.
Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
Typical situational interview questions
well , please interduce your self
Typical interview questions. A few technical questions > How do you deal with a difficult customer > What is Active Directory > What is a VPN > How would you guide a customer to find their system's IP address
Where do you see yourself in 5 years?
Say someone called and told you that they tried to go on a website and it says page not found. What would you do?
Computer experience, if you can find an IP address..
Explain my resume and I did
General questions about customer service. But whatever you answer they won't like it.
Questions about your resume and professional experience Behavioral/Situationak questions
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