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Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
How to resolve specific issues on a workstation.
They asked about my IT experience.
Customer calls and says they have a printer that wont turn on.
How would you deal with a customer's issue, who is only able to communicate via e-mail?
Who would win in a fight, Superman or Batman? This was a real question.
ROLL Play: Printers are installed using a utility so that as long as they are on same network they can be printed to. No server are required. A user reports that he is unable to print. There is no technical staff on-site please walk user through issue.
What salary you'd be willing to take
what is one of your best jobs and what did you learn from it.
What anime did I watch, how much experience did I have in IT.
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