If I was comfortable using certain troubleshooting steps to diagnose a certain issue.
Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
What is the next shape that follows this pattern
What have you done in the past and since how long you have been doing
You just got a call that the network went down while someone was receiving surgery in a dental office, but as you are about to troubleshoot, you get another call from the CEO asking you to personally come up and fix his computer. Which problem do you prioritize first and how do you prioritize it?
How comfortable are you with VLAN?
Do you have document learned processes to assist both the end user and IT staff
What operating systems are you familiar with?
code name of network cable
Why are you looking to switch careers?
If you don't know the answer to a question what is your approach?
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