Nothing too intense, more of get to you know type interviews to make sure the fit was right. Technical questions were pretty basic (what do you check for when the internet stops working?)
Help Desk Technician Interviews
Help Desk Technician Interview Questions
Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees. Certain certifications may be required depending on the field of work.
1,235 help desk technician interview questions shared by candidates
How do you repair a computer when there is no internet or tools.
Never got the chance to hear their quetions.
The standard interview questions about my skills, what kind of job I'd like to do in the future, what's my passion/interest. On a couple of questions, I asked for elaboration, and he gave me basic scenario situation. Inquired a little about my personality and if I worked better in a group vs individually.
How would you explain a complex topic to a client without technical knowledge?
How would you handle stress?
why should we hire you
“Also asked multiple times” what do you think is your biggest achievement in the past five years at your previous employer?
What do you do in the situation where you have a blue screen of death
Technical questions include information such as: What is wrong with this IP scheme, or how would you start troubleshooting a computer without no internet connection?
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