Basic network knowledge like IP, TCP/IP, protocols.
Help Desk Technician Interviews
Help Desk Technician Interview Questions
Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees. Certain certifications may be required depending on the field of work.
1,235 help desk technician interview questions shared by candidates
Thing (or person) A has an issue, thing (or person) B has an issue. How do you respond?
What type of animal do I see myself as ?
Questions about my personality and then given a test
How do I feel working with a team.
What is the half-life of a DCHP lease?
Basic troubleshooting and customer service questions
Where do you see yourself in 5 years
They asked me how I would handle a generic customer support phone call. In this case, a user not having Internet access.
Most of the questions were about techical skills. Also a couple about salary expectations.
Viewing 121 - 130 interview questions
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