They asked me how I would handle a generic customer support phone call. In this case, a user not having Internet access.
Help Interview Questions
6,057 help interview questions shared by candidates
What's DNS?
Most of the questions were about techical skills. Also a couple about salary expectations.
General experience based questions based on own experience
Why I wanted to be a lineman
About help desk topic nothing hard, when you been doing it all your life.
Asked questions about your job ?
how many balloons would it take to fill this room?
Put it like this-- Be one part creative, another part knowledgeable in troubleshooting scenarios, and you'll do fine.
I was asked to do a different job than what the one I applied for was.
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