Most common helpdesk support questions, nothing technical.
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
How have you handled an unpleasant customer in the past?
Why Achieve?
Tell me a little about your IT and Customer Service experience
Why do you want to work at HubSpot?
Experience with Mac and PC? Explain both.
Do you have any questions?
Otra pregunta q me hicieron fue ‘si fueras un personaje historico cual serías?’ Que harias ante la situacion deun cliente que sabe maa que vos
There were no extremely difficult questions. As the position was an internship spot, the technical questions were very basic and general knowledge.
no unexpected questions
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