What are some operating systems you have worked with? Name some computer hardware? What is DNS?
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
Why do you wanna work with us
Can I see e-mail proof of your appointment.
What would you do if you didn't re ring a client
Irate Client
They had 1 hour of LSAT logic questions. One of them is the 5 loaves of bread goes to 3 different places. Another one was 5 lockers for 4 boys and 3 girls... All the LSAT logic test were not easy.
Basic interview questions. They asked my strengths and weaknesses, what I would bring to the team, ect.
Why did I move to Glasgow?
Troubleshooting scenario, how to handle an angry customer.
Typical IT related questions were asked.
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