Como resolverias esta situacion? ejemplo dado por ellos
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
Connaitre l'utilisation et les subtilités de Windows (raccourcie clavier, savoir ou ce trouve chaque dossier, connaitre la résolution d'un problème fictif)
contas con experiencia en puestos similares?
Où vous voyez-vous dans 3-5 ans?
This is going back in the day, but basic VPN knowledge regarding RAS/PPTP/AD/Network troubleshooting. I haven't seen the questions for any advanced positions so can not comment.
how much experience have you had working with difficult people
Why should we hire you ?
Describe yourself in 3 words.
It really was a conversation. One thing I can recall is that the person did not ask the old tired, "What is your greatest weakness question" you get from all the other recruiters. It was an engaging back and forth conversation.
comment diagnostiquer un probleme avec le cellulaire
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