What is your salary espectation ?
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
Asked alot of technical questions but nothing you wouldn't learn from earning an A+ cert.
What sort of software and hardware I've supported?
How would you respond to a customer who is distraught over a computer issue they are having? Show how you would find the network IP of the workstation you are on.
One difficult situation that you've delt with in IT.
Are you able to enforce US drug laws regardless your feelings about them?
What do you know about PCRMs mission?
Q: They asked me to do a technical test and also we spoke about my technical experience.
About yourself? about the previous employment?
What is a network cable?
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