if i can commute to bayamon when clearly the recluter told me and i apply to san juan job. I was speechless of what to say.
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
How to fix an outlook email account.
What is your experience with computers
There were just regular questions about computers.
What do you think about your work ethics
They asked everything under the sun. It seemed to be all about personality rather than skills or professionalism.
If I was familiar with ticketing systems and expain.
How to know if a machine is working and connected to the network?
Role play, receiving a call, and acting like the agent, to resolve the technical problem. What would you do with an angry frustrated client?
What is FileVault and how do you turn it on/off?
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