Walk me through your technical duties at your previous jobs.
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
Coffee or tea?
I don't recall questions, but I did have a practical test. I had a PC that had been disabled and was asked to find the problem.
What kind of environment do you like to work in?
How Do I troubleshoot virus/spyware? Why do I want to work at MotherG? Of their core values, which one is important to me? Why should they consider me? What do you do in your spare time? What websites do I go to for IT troubleshooting?
What books are you reading?
Whats the difference between TCP and UDP?
Technique et logique IT
Pensi di lavorare meglio in gruppo o individualmente?
Come analizzi i problemi che ti si presentano nei tuoi progetti?
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