Why This Job?
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
Questions classiques sur le parcours d'une personne travaillant dans l'IT
They have a little miniature skills troubleshooting test where they'll show you a diagram of a network and ask: Host A reports that they cannot connect to server Z, how would you trouble shoot? How would you troubleshoot for intermittent connectivity? The diagram looks like it was taken straight out of some Cisco networking curriculum.
Personal interview was simple. Questioning wasn't exactly hard, rather it was very scattered. Questions regarding Spanning tree, then SIP, then Datacenter components made the interview hard to track
One thing they asked me was my history and where I worked.
an example of when you have recently learnt something new.
What does DHCP stand for and what does it do?
Nothing unexpected. How did you hear about the job? Why do you want to work for Panda? Where do you see yourself in 3 years?
Speak in Mandarin Speak in Cantonese
Explain about the new book releases about your roll-model?
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