Tell me about a time when you disagreed with a coworker or supervisor.
Homes Interview Questions
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How technical are you?
Role play: I'm getting ready to take an exam and I need the volume on my iPad to work, but I can't get it to work.
Why you consider yourself good to work at customer support?
If a customer calls on their honeymoon and they have just dropped and broken their new iPad, how do you handle the call?
LRP - JOHN: I recently took a lot of pictures of my son's first birthday and now my memory is full. How do I free some storage?
Another question you will be asked is what you feel the most important part of an interaction with a potential customer would be. This is very loosely defined and is dependent on your understanding of their values towards the customer experience. They will be looking for a personality trait that defines you as a person as well as how well it meshes with a potential customer.
What will keep you motivated to stay?
Customer service experience and call center experience?
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