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      Customer Success Manager Interview

      Sep 19, 2015
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at iCIMS in Jul 2015

      Interview

      For a company who sells HR software, these people need to get it together in their own hiring process. The recruiter went into a sales pitch about starting at the bottom and working your way up, which to me translates to low starting salary. I asked specific questions regarding job responsibilities and was told that due to the tremendous new growth in the company, everyone carried a sales quota, which was a little alarming as the first response to my question. I gave the person my current job description, and told him, based on my level of experience I would not be interested in an entry level salary. He told me he would be calling back with information about an on-site interview, but I never got a call back.

      Interview questions [1]

      Question 1

      How many product implementations have you been responsible for at one time?
      Answer question
      1

      Other Customer Success Manager Interview Reviews for iCIMS

      Customer Success Manager Interview

      Feb 20, 2025
      Anonymous Interview Candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at iCIMS (London, England)

      Interview

      I had over 6 interviews including assessment only to receive a standard notification post interview. interviews were with 5 different stakeholders across the organisation. process was v long. no feedback and left a bitter taste in my mouth

      Interview questions [1]

      Question 1

      what do you like about icims
      Answer question

      Customer Success Manager Interview

      Jul 13, 2021
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at iCIMS (New York, NY) in Jul 2021

      Interview

      1st Round: Recruiter, Ccat test and Personality Survey 2nd Round: Hiring Manager 3rd Round: PowerPoint and Team The total process took less than 2 weeks, very profesional, very smooth! They even respond to follow up thank you emails!

      Interview questions [1]

      Question 1

      Typical interview questions
      Answer question

      Customer Success Manager Interview

      Jan 26, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at iCIMS in Dec 2020

      Interview

      I completed a phone screen that ensured I was a fit for the position for both experience and expected salary range. Then had a panel interview with potential supervisors. It was a pretty average interview. The managers I interviewed with were very friendly and the interview was more of a conversation and felt less like a traditional interview which helped me put my best foot forward I think. Also once I worked with a great recruiter after my initial interview who kept in contact and walked me through the longer than normal turn around on next steps

      Interview questions [1]

      Question 1

      How do you determine priorities and time management when responding to partners?
      Answer question
      1