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Infrastructure Engineer Interview Questions

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Infrastructure Engineer Interview Questions

Infrastructure engineers are responsible for building and maintaining digital networks. In your interview for an infrastructure engineer position, be prepared to answer technical questions about IT systems and software. Interviewers may also ask non-technical questions to assess your communication and time management skills.

Top Infrastructure Engineer Interview Questions & How to Answer

Question 1

Question #1: How do you communicate complex issues to non-engineer colleagues or clients?

How to answer
How to answer: Interviewers use this question to assess your ability to communicate IT information to co-workers and clients from non-IT backgrounds. List and describe the verbal and written communication strategies you have used in the past to break down difficult concepts into understandable pieces.
Question 2

Question #2: What are the positive and negative aspects of working within an Agile construct?

How to answer
How to answer: Agile is one of the most popular project management and software development approaches used by IT teams. This question allows interviewers to assess your understanding of the Agile environment as well as your approach to teamwork and interpersonal communication. If possible, use previous work experience to elaborate on the benefits and issues you have experienced working within an Agile environment.
Question 3

Question #3: How do you produce quality work when you have several projects to complete?

How to answer
How to answer: Infrastructure engineers must juggle all of their projects while simultaneously dealing with infrastructure issues requiring immediate attention. Interviewers use this question to assess your time-management skills and your ability to work well under pressure. List and discuss planning tools you use on the job and how you handle emergency issues.

3,737 infrastructure engineer interview questions shared by candidates

Taking about services and your experiences what sort of services was your previous company providing? What SLAs and KPIs were you using to measure the services? what challenges were you facing in your previous role as you were depending on other services providers? regarding your previous role Customers portfoilo, give me an example of the scale of customers, what industries were your customers in. How did you manage these infrastructure, as usually you will always receive unpredicted events, how you team is organised, what does your day look like? what was your process for managing major incidents? How would you assess the impact, due to the complexcity of the infrastructure? as its not very easy to understand who is affected, what applications are affected? speaking about the numbers of servers and their independencies? how would you approach, this example just to give you a bit of description of our infrastructure and its design if we talk about the Citi consumer business we have atleast over 300 business applications which are very critical to Citi bank these are GOLD applications. If we think about SILVER or BRONZE application as an example, you recieved a notification that a certain application goes down, and you need to figure out what to do, what will be your approach? it seems your previous experience is kind of similar to what we do we have 3 major customers, and they are internal which are our consumer business, our corporate business and the so called enterprise business so sticking to your current role, what is the biggest challenge at your current role? from a service delivery perspective, what is your biggest challenge? Do you have direct interaction with your external customers? How big is your team now? Are they working 24 by 7, or how is the team distrubuted? how often where you facing major incidents? What initiative did you perform to eliminate root causes, or perform this kind of analytics? give me an example of a re-occuring incident you were facing and how did you solve it? Final question, why are you looking for a change why do you want to leave your current role?
avatar

Infrastructure Senior Manager - Operations Manager

Interviewed at Citi

3.6★
Feb 19, 2018

Taking about services and your experiences what sort of services was your previous company providing? What SLAs and KPIs were you using to measure the services? what challenges were you facing in your previous role as you were depending on other services providers? regarding your previous role Customers portfoilo, give me an example of the scale of customers, what industries were your customers in. How did you manage these infrastructure, as usually you will always receive unpredicted events, how you team is organised, what does your day look like? what was your process for managing major incidents? How would you assess the impact, due to the complexcity of the infrastructure? as its not very easy to understand who is affected, what applications are affected? speaking about the numbers of servers and their independencies? how would you approach, this example just to give you a bit of description of our infrastructure and its design if we talk about the Citi consumer business we have atleast over 300 business applications which are very critical to Citi bank these are GOLD applications. If we think about SILVER or BRONZE application as an example, you recieved a notification that a certain application goes down, and you need to figure out what to do, what will be your approach? it seems your previous experience is kind of similar to what we do we have 3 major customers, and they are internal which are our consumer business, our corporate business and the so called enterprise business so sticking to your current role, what is the biggest challenge at your current role? from a service delivery perspective, what is your biggest challenge? Do you have direct interaction with your external customers? How big is your team now? Are they working 24 by 7, or how is the team distrubuted? how often where you facing major incidents? What initiative did you perform to eliminate root causes, or perform this kind of analytics? give me an example of a re-occuring incident you were facing and how did you solve it? Final question, why are you looking for a change why do you want to leave your current role?

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