MISSING VALUE Interview Questions

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CASE: Cross-selling Credit Insurance to Cardholders direct mail: .50, 1% response rate, avg balance $1000, 5% claim insurance, etc. Profitable? How make more profitable? What if response rate doubled but claims doubled? Make chart of profit curve, what does it mean if..., etc.
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Senior Operations Analyst

Interviewed at Capital One

3.6
Aug 31, 2011

CASE: Cross-selling Credit Insurance to Cardholders direct mail: .50, 1% response rate, avg balance $1000, 5% claim insurance, etc. Profitable? How make more profitable? What if response rate doubled but claims doubled? Make chart of profit curve, what does it mean if..., etc.

6 Questions. Can't remember them all verbatim but this is the gist: 1. Describe your ideal job. 2. Tell us about yourself. What makes you a good candidate? 3. What is superior customer service? 4. Tell about a time you went above and beyond for a customer. 5. How do customers and coworkers perceive you? 6. Anything else you want us to know about you?
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Flight Attendant

Interviewed at United Airlines

3.8
Nov 16, 2015

6 Questions. Can't remember them all verbatim but this is the gist: 1. Describe your ideal job. 2. Tell us about yourself. What makes you a good candidate? 3. What is superior customer service? 4. Tell about a time you went above and beyond for a customer. 5. How do customers and coworkers perceive you? 6. Anything else you want us to know about you?

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