Mostly personality based questions such as, what do you look for in a company.
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
I can't remember it word for word. Someone calls in and they are having trouble receiving emails on their cell phone. Yesterday was fine but today it stopped working. What would you do? Two others similar to that
How would I manage aggressive users.
If a user can't connect to the internet, how would you troubleshoot?
How do you use active directory?
What's a firewall?
What's an IP?
What does DNS mean? How does 2-step verification work?
What is your experience with technology at home?
Are you okay with on call rotations?
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