Worker: How long have you been in the organization and how many job titles have you held? (Thought the interviewer was Human Resources up to this point).
It Helpdesk Support Interview Questions
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A user leaves for lunch and comes back to their mapped drives disconnected. What do you do?
Which of the following are valid ways to refresh group policy on a user’s workstation? a. Gpupdate /force b. Policyupdate /force c. Reboot the computer d. A & C e. B & C
Which of the following are reasons why a company would use a VPN? a. Connect remote office networks together b. Encrypt information over the internet c. Connect remote users to the network d. A & C e. All of the above
Technical questions: What's the port number for HTTPS, Telnet, RDP and a few others If a printer is not responding to a print job, how to troubleshoot the problem? Citrix XenDesktop question: If a user changed the resolution of his desktop, how can that be changed from the XenDesktop server? How to get control panel other than through GUI without privileged access? How to tell if a machine is virtual or physical?
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