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It Helpdesk Support Interview Questions
6,807 it helpdesk support interview questions shared by candidates
There were 6-7 questions that I had to fill out the form: strength, weakness, your goals.
Do you have any experience in connection troubleshooting (wi-fi/bluetooth)?
What did you do in your internship
Describe a difficult situation you faced in work and how did you handle it?
Give a scenario in which you have an upset customer or end user and how did you handle the situation.
Basic knowledge questions about network devices
Questions about VMware, Active Directory, LANdesk, SCCM, etc.
What is your experience in IT hardware procurement?
Tell me a moment where you showed leadership at work
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