What are some help desk ticketing software you've used?
It Support Analyst Interview Questions
6,567 it support analyst interview questions shared by candidates
They asked for my academic transcript before even offer — completely unnecessary and unprofessional in context. Felt more like a formality than a genuine interest in my qualifications.
As an analyst, you have a difficult developer who is not forthcoming with answers, etc. How would you go about working with them to get your project complete?
Why should we hire you?
What are your skills and weakiness'
how would you handle a difficult customer
How would you go about resetting the memory of a desktop computer?
Interview questions centered around my background and how it measured up against the requirements of the position. There weren't a lot of behavioral questions at this stage
Understanding of JVM
What are your skills and strengths? Where do you see yourself 5 years from now? What kind of work do you expect after you start?
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