1) Self Introduction 2) How can I troubleshoot a BSOD error that occurs while using Outlook? 3)How do you prioritize and handle multiple support tickets simultaneously? 4) How do you troubleshoot a computer that won't connect to the network?
It Support Analyst Interview Questions
6,564 it support analyst interview questions shared by candidates
Why do you want to join HCL team? What did you do professionally? What was your biggest mistake in a company and what did you do to fix it?
Explain what could be in a box of a rack (ie bladeserver; its components, functions, etc)
We work with customers quite a bit, can you explain a time when a customer was unhappy and may have been rude towards you? How did you handle it?
What is object oriented programming
If someone in your team wasn't pulling their weight how would solve this
Tell me about a time when ... those type of questions. It's key to prepare in advance for these questions, so that you're not struggling to come up with examples
The problem I solved in previous company
Some of the behavioral questions were hard. With Capital One be ready to go far back on your resume. They ask a LOT of questions
All general interview questions. Nothing unexpected.
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