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It Support Engineer Interview Questions
3,348 it support engineer interview questions shared by candidates
Questions about TCP/IP, UDP
What are some of your weaknesses?
Asked to come up with what type of problems that clients may face and how would you solve them
Explain color coding of RJ45 also explain rolled and cross cable difference
helpdesk questions and troubleshooting network server questions
Why are you looking for another Job? What is DNS, DHCP, SMTP, SAML, RAID ect... How would you setup a firewall? Specific questions around Cisco & FortiGate Firewalls? When would you use a gantt chart during a project? Specifically to go through step by step every single thing you would to if you wanted to migrate a sever with 10 virtual machines to Azure. What do you like to do in your spare time?
It was for IT Service management ITIL based profile. Few of major questions were like 1. What is major KPI of problem and Incident management? 2. What is 5 Why 3. Should we outsource Helpdesk process 4. Should Problem management work under Helpdesk 5. What is the latest CPU processor in the market 6. Prepare and send assessment on printer upgrade. 7.
How well i work with people
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