How much experience do you have will Dell systems? MacOS? iOS? Android? How would you add an email account to someone’s native email app on their cell phone?
It Support Technician Interview Questions
2,431 it support technician interview questions shared by candidates
Asked about computer RAID types
There were actually no technical questions on the interview. It was basically a description of the position.
What did I do in my last role?
What do you do when you exhaust all troubleshooting options?
If there was a serious outage in the company that severely stopped production and you were on your way to fix it what would you do if a VIP in the company such as a department head stopped you on the way to the outage and ask for help with a small computer problem what would you do?
How do you handle irate customers
What rules do you live by when it comes to customer service
explain the debugging process you have done
Nothing special, they wanted more experience. Even though they saw my resume.
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