You just got a call that the network went down while someone was receiving surgery in a dental office, but as you are about to troubleshoot, you get another call from the CEO asking you to personally come up and fix his computer. Which problem do you prioritize first and how do you prioritize it?
It Support Technician Interview Questions
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If I had a number of employees contacting me with technical issues how would I prioritize them.
What are your salary expectations?
Basic Stuff. Where have you worked before? What's your experience with technology?
Q: They asked several technical questions trying to get a feel if I could do the day-to-day activities
How is your IT knowledge sir?
What is excellent customer service to you?
If you don't know the answer to a question what is your approach?
Can you pass a 18 year background check and credit check
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