Skip to contentSkip to footer

It Technical Support Interview Questions

Salaries
Interviews

6,820 it technical support interview questions shared by candidates

Q1. General scenario-based and technical questions relating to hardware and software and a bit of basic networking e.g A user says they can’t connect to the internet. What are the troubleshooting steps you would take to resolve it? Q2. Cultural interview: Can you tell me a time when you were given harsh feedback about your work and what did you to overcome this?
avatar

IT Support Analyst

Interviewed at Flagstone

3.7★
Feb 7, 2025

Q1. General scenario-based and technical questions relating to hardware and software and a bit of basic networking e.g A user says they can’t connect to the internet. What are the troubleshooting steps you would take to resolve it? Q2. Cultural interview: Can you tell me a time when you were given harsh feedback about your work and what did you to overcome this?

Tell me about yourself: This is a classic opening question. Be prepared to give a concise summary of your background, experience, and skills relevant to the position. Why do you want to work at Apple?: This question aims to understand your motivation and alignment with Apple's mission, products, and culture. Highlight specific aspects of Apple that resonate with you. Can you walk me through your resume?: Be ready to discuss your professional experiences, projects, and achievements in detail. Focus on how your past experiences have prepared you for the role you're applying for. Tell me about a challenge you faced on a project and how you overcame it: Use the STAR method (Situation, Task, Action, Result) to structure your response and highlight your problem-solving and teamwork skills.
avatar

IT Support Specialist

Interviewed at Apple

4.1★
May 16, 2024

Tell me about yourself: This is a classic opening question. Be prepared to give a concise summary of your background, experience, and skills relevant to the position. Why do you want to work at Apple?: This question aims to understand your motivation and alignment with Apple's mission, products, and culture. Highlight specific aspects of Apple that resonate with you. Can you walk me through your resume?: Be ready to discuss your professional experiences, projects, and achievements in detail. Focus on how your past experiences have prepared you for the role you're applying for. Tell me about a challenge you faced on a project and how you overcame it: Use the STAR method (Situation, Task, Action, Result) to structure your response and highlight your problem-solving and teamwork skills.

Viewing 4731 - 4740 interview questions

Glassdoor has 6,820 interview questions and reports from It technical support interviews. Prepare for your interview. Get hired. Love your job.