What roles are you comfortable with?
It Technical Support Specialist Interview Questions
1,495 it technical support specialist interview questions shared by candidates
What is DNS and How do you get the IP address from the cmd
What would you do if you were helping a client and the CEO called you needing immediate help.
asked about active directory experience
Basic get to know you questions and follow-ups, as I only had the one in person interview and the initial phone screening.
What would your friend or coworker say about your weakness?
Questions about trouble ticketing software (which they do not have), antivitus software (that they really need to implement), and all users having full admin rights to their machines (which has caused a ton of issues.)
Tell me about yourself. Why do you want to work at our company? What are your strengths and weaknesses? Can you describe a challenging situation you faced at work and how you handled it? Where do you see yourself in five years?
1. Systems you used already. 2. Experience 3. Knowledge
What would you do in a situation where a user complains about the screen going off but the system light is on
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