Job Developer Interview Questions

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Situation: work – customer complaint against a member of staff. The customer concerned complained that my employee had been disrespectful to him and as a result he was cancelling his order and he would not deal with our company in the future. Task: to investigate the customer complaint and understand the problem fully, to find a solution that would not result in the loss of a good customer, whilst supporting my employee.
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Job Coach

Interviewed at Department for Work And Pensions

3.8
Oct 8, 2020

Situation: work – customer complaint against a member of staff. The customer concerned complained that my employee had been disrespectful to him and as a result he was cancelling his order and he would not deal with our company in the future. Task: to investigate the customer complaint and understand the problem fully, to find a solution that would not result in the loss of a good customer, whilst supporting my employee.

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