What measures do you take to reduce the Service desk AHT using KM? How do you encourage knowledge sharing and improve knowledge base usage? Describe your experience with knowledge management systems.? How did you use Power Automate to increase knowledge management efficiency? Do you have any questions? Are you ready to work from the office?
Parlez-moi de vous et de votre parcours
what do you want to work for Zalando?
What CMS tools have you used previously?
How do you priortise tasks on daily basis
What made you to apply to Wise?
Why Macrae? If one of our clients cancelled a meeting with a candidate, but the candidate was already en-route travelling to London for this meeting, how would you handle this? What is your experience with diary management? What is your experience with excel and handling data? Can you tell me about a time that you had a mistake, and how did you rectify the situation?
Describe a time where you overcame a difficult situation.
The questions were about my skills and experiences and about how I would handle certain scenarios related to the role.
What is your *superpower* :)
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