Why do I want to work for Civica?
Licensing Associate Interview Questions
660 licensing associate interview questions shared by candidates
How would you handle a caller that asks about a transaction that you can not handle due to company policy?
Nothing difficult or unexpected. All job related. Behavioral interviews - examples of when I did xyz which was easy for this job. They did ask a few questions related to difficult problems they needed to solve and didn't have an answer for to see how I might be able to help them :-) and probed a bit on how I might approach making the transition to NetApp after being at HP for almost 27 years...
Availability, if I was willing to drive to other vendors while working.
Do you like doing chair massage?
Be prepared to showcase you MS Excel analytical ability through a sample exercise looking at 2 data sets.
Describe a situation where you had to deescalate a situation at your former job.
Are you persuasive/competitive and will do anything you can to get that sale closed?
What do you know about Imperial Innovations?
Tell us your Customer Service experience working with different ethic backgrounds.
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