I applied online. The process took 9 months. I interviewed at lululemon (Toronto, ON) in Oct 2025
Interview
I completely agree with your point having two interviews for a straightforward retail role feels excessive. For a position that mainly requires customer service skills, reliability, and basic retail knowledge, an online application followed by a single group interview should be more than enough to assess fit. Adding another round with the assistant manager often just prolongs the process unnecessarily, especially when turnover in retail is high and speed matters. Streamlined hiring not only respects applicants’ time but also helps employers fill roles faster and reduce frustration
Interview questions [1]
Question 1
describe a time you helped someone you,didn't know
Thank you for sharing your interview experience. We appreciate your perspective on the process and understand the importance of keeping hiring timely and efficient. Your feedback help us continue to refine our approach and create a smoother, more supportive experience for future applicants.
Group interview with multiple candidates and the manager and assistant manager. You get asked a question by the manager and everyone takes turns answering the questions and then repeat until the interview is complete. Then they call you for round two.
Personality based interview centered on empathy and being an overall nice person that is understanding and open minded. Wait times vary for callbacks and positions are often applied to by a lot of people.
The interview focused less on technical retail knowledge and more on personality, communication, teamwork, customer experience, and alignment with the company values and culture.
The questions required thoughtful and personal answers, so preparation definitely helps. It felt like they were looking for authenticity, self awareness, and strong people skills rather than scripted answers.
Advice for candidates: prepare real examples from previous experiences and practice speaking naturally on camera. Energy and communication style seem very important in the process.
Interview questions [1]
Question 1
Tell us about a time where you turned a negative experience into a positive one.
