I applied online. I interviewed at lululemon in Aug 2022
Interview
Online group interview with a very relaxed environment. Extremely general questions. My interview had more than 70 people in it, and we got broken up into breakout rooms of 9-13 people. It was difficult to stand out from others, as the questions were extremely broad. The group interview did feel a little rushed at times, however, it went as smoothly as a group interview on Zoom could go!
We were told that we would receive a response "either way" within two weeks, and it has been almost 5 weeks now with no response.
Interview questions [1]
Question 1
Describe a time where you delivered excellent customer service
They ask if you were dealing with a difficult customer how would you handle it and tell me about a past experience when you suggested something to a company to make it better
The interview was a very simple process. Amazing group interview and than individual, staff was very nice, asked more questions about yourself. It was a pleasure Pros: Nice, easy, smooth Cons: LONG PROCESS
I believe there was a phone interview. There was also a group interview involved that you came in person for and they asked questions to the group and you could jump in to answer at any point. Then got request for availability shortly after the interview
Interview questions [1]
Question 1
Tell us about your best customer service experience