Describe a time when you had to deal with a disgruntle customer.
Mac Genius Interview Questions
72 mac genius interview questions shared by candidates
Which Apple products I use and their benefits to my life.
What would you do if a customer said you were wrong? How would you diffuse an angry customer? Tell me about yourself, what do you do for fun?
Tell me about one time you couldn't find a solution for a customer and how you handled it.
Tell me a time when you feel iterated and how you deal with it.
If you could have dinner with one person dead or alive, who would it be and why?
Stock written test to access your knowledge. Basic hardware and software. Ports, peripherals and compatability
Name the most difficult problem you encountered and how you came to solve it
Expain the importance of next day repairs
Give an example of a time where you went the extra mile for a customer.
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