Manager Interviews

Manager Interview Questions

During an interview for a manager position, employers may ask questions that test your communication, leadership, and team-building skills. Expect to answer questions that demonstrate your ability to motivate and direct staff members. As you answer questions, emphasize your ability to work well with others, delegate work, and handle challenging situations.

Manager Interview Questions & How to Answer

Question 1

Question #1: How do you measure success in the workplace?

How to answer
How to answer: This question allows the interviewer to understand how you set goals, lead employees, and evaluate success. Focus on the success of your work team in how you identify, plan for, and measure success on the job. If you have managerial experience, include examples of past success.
Question 2

Question #2: How would you handle terminating an employee?

How to answer
How to answer: This question tests your ability to handle a difficult managerial task professionally. Your answer should include the steps you would take before termination, including documentation and cooperation with human resources. If you have previous experience in this matter, describe the methods you used and what, if anything, you would change.
Question 3

Question #3: How do you deal with conflict between employees?

How to answer
How to answer: This question allows interviewers to test your ability to handle stress in the workplace, improve staff communication, deal with conflict, and build a cohesive team. Describe the methods you would use to resolve staff issues and include any examples of conflict resolution from your work history. Your answer should demonstrate your maturity and accountability as a manager.

627,858 manager interview questions shared by candidates

A customer comes in to return a sweater without a receipt (still has tags) and refuses a store credit or exchange because she paid cash and wants cash back. She is frustrated and threatening to never ever come back to Macy's again even though she's shopped here for decades. The sweater is priced $24.99. Would you refund the customer in cash or explain Macy's return policy again and let her walk away?
avatar

Group Sales Manager

Interviewed at Macy's

3.3
May 17, 2009

A customer comes in to return a sweater without a receipt (still has tags) and refuses a store credit or exchange because she paid cash and wants cash back. She is frustrated and threatening to never ever come back to Macy's again even though she's shopped here for decades. The sweater is priced $24.99. Would you refund the customer in cash or explain Macy's return policy again and let her walk away?

"There will be some travel required for this position, is this a problem for you?" This is a major catch. If you have been approached, absolutely guaranteed without a shadow of doubt 100% they know EXACTLY where they want you to be. Ask them to tell you precisely. When I asked, the anwer was that the majority of the work that was my area was close to where I lived, I left it at that. When I joined my project was a significant secondment - the client had known me by NAME some 3 months prior to me accepting - but this was not told to me upfront.
avatar

Manager

Interviewed at Accenture

3.7
Sep 5, 2012

"There will be some travel required for this position, is this a problem for you?" This is a major catch. If you have been approached, absolutely guaranteed without a shadow of doubt 100% they know EXACTLY where they want you to be. Ask them to tell you precisely. When I asked, the anwer was that the majority of the work that was my area was close to where I lived, I left it at that. When I joined my project was a significant secondment - the client had known me by NAME some 3 months prior to me accepting - but this was not told to me upfront.

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