Describe a time you had to deal with a difficult customer.
Manager Trainee Interview Questions
3,616 manager trainee interview questions shared by candidates
Q: Have you ever had sales/customer service experience?
They asked simpler questions in the interview first round. Just asking for background information and all that. The second interview was more difficult cause you had to prepare in advance using STAR behavioral method. They provide sources to look at before hand. But they ask questions like "How would you handle working with a difficult co-worker?" or "Give an example where you displayed good customer service."
They asked about a time at a previous job where I had to handle a difficult customer and what they process was like.
They asked typical questions and some role play
Experience, education that kinda thing?
Give me a time you went above and beyond for a customer
What do you want to get out of this job?
On a scale of 1-10 how competitive are you?
Tell me about yourself and your work experiences?
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