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Operations Agent Interview Questions

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333 operations agent interview questions shared by candidates

I found the homework assignment difficult since I did not see what information Etsy had on its customers. They asked me specific questions about transactions and which data was captured, but it was not easy to answer since I did not know what information they collected.
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Payment RIsk Operations Agent

Interviewed at Etsy

4★
Feb 12, 2013

I found the homework assignment difficult since I did not see what information Etsy had on its customers. They asked me specific questions about transactions and which data was captured, but it was not easy to answer since I did not know what information they collected.

You're about to lead an agent on-boarding training when one of your agents needs something ASAP to close a $4M deal. At the same time, your top agent emails you saying she needs info for her customer newsletter right away. Who would you prioritize and how would you handle the situation?
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Agent Operations Associate

Interviewed at Compass

3.9★
Jul 30, 2018

You're about to lead an agent on-boarding training when one of your agents needs something ASAP to close a $4M deal. At the same time, your top agent emails you saying she needs info for her customer newsletter right away. Who would you prioritize and how would you handle the situation?

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