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Operations Manager Interviews

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Operations Manager Interview Questions

Employers want operations managers with the leadership, managerial, and interpersonal skills to effectively manage daily operations, evaluate operational costs, and make personnel decisions. Be prepared to discuss your management style as well as your experience handling conflicts and motivating teams to meet deadlines. You should also be ready to answer operational questions such as how you would improve processes to cut costs. A bachelor's degree in management or a similar field of study is required, with a master's degree being ideal.

Top Operations Manager Interview Questions & How to Answer

Question 1

Question #1: What skills do you consider essential for success in this role?

How to answer
How to answer: A few obvious examples include leadership, communication, quick thinking, and problem-solving. Describe your background in these and how you've employed them to manage changes and interact with all levels of an organization. It's important to place emphasis on how you've been successful in the position.
Question 2

Question #2: What are some of the tasks you've handled as an Operations Manager?

How to answer
How to answer: An operation manager's tasks are plentiful, so choose a handful from your experience that stands out to you. Examples include hiring, training, and managing employees; overseeing quality assurance applications; strategizing process improvements; overseeing accounts payable and receivable, etc. Make sure to prioritize tasks that align with the job description.
Question 3

Question #3: How do you handle budget planning, step-by-step?

How to answer
How to answer: Although this requires a detailed response, keep it concise. Describe the budgeting model(s) you use (static, zero-base, flexible, etc.), and how you use it/them to estimate expenses, sales, cash flows, and asset replacement.

19,236 operations manager interview questions shared by candidates

"In order to incentivize our best driver partners to use the platform next week, you are assessing the cost of the following......." You have to derive the answer from the given CSV dataset. The test is challenging specifically due to the time limit. They also force you to have to develop the context before being able to come up with the answer. I felt pretty ready for the test until I opened the file and it just hit me that there would not be enough time for this. You need to be doing very similar data modeling on a daily basis to be able to navigate thru the entire exam in 2 hour sitting. P.S: For the most part, the practice material selling on the web is outdated so you might be better off trying similar exercises on your own rather than paying for those.
avatar

Operations and Logistics Manager

Interviewed at Uber

3.7★
Oct 4, 2016

"In order to incentivize our best driver partners to use the platform next week, you are assessing the cost of the following......." You have to derive the answer from the given CSV dataset. The test is challenging specifically due to the time limit. They also force you to have to develop the context before being able to come up with the answer. I felt pretty ready for the test until I opened the file and it just hit me that there would not be enough time for this. You need to be doing very similar data modeling on a daily basis to be able to navigate thru the entire exam in 2 hour sitting. P.S: For the most part, the practice material selling on the web is outdated so you might be better off trying similar exercises on your own rather than paying for those.

You run a packing department where customer orders are categorized into small, medium and large batches. In general you try to rotate your packers between all sizes of customer orders since there have been prior cases reported of shoulder strain from folks doing large batches for a full shift Ian is your best large item packer; he can do twice the expected rate seemingly without even trying. He has been packing large items all morning. After lunch you see your queue has grown in the large batch area. If you keep Ian in the large item packing area, he can get the work accomplished without any impact to production. Or you would need to move two employees into backfill his role which may impact your overall production for the day. What do you do?
avatar

Operations Manager

Interviewed at Amazon

3.5★
May 27, 2011

You run a packing department where customer orders are categorized into small, medium and large batches. In general you try to rotate your packers between all sizes of customer orders since there have been prior cases reported of shoulder strain from folks doing large batches for a full shift Ian is your best large item packer; he can do twice the expected rate seemingly without even trying. He has been packing large items all morning. After lunch you see your queue has grown in the large batch area. If you keep Ian in the large item packing area, he can get the work accomplished without any impact to production. Or you would need to move two employees into backfill his role which may impact your overall production for the day. What do you do?

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