Tell me one time you went above and beyond for customer service.
Pharmacy Technician Interviews
Pharmacy Technician Interview Questions
A pharmacy technician works closely with pharmacists to carry out administrative duties and supply patients with prescriptions. Be prepared to answer questions about your ability to deal with confrontational customers. You may be asked to engage in a few role-play scenarios, such as a patient not understanding how to take his prescription or a patient approaching you in a lot of pain.
Top Pharmacy Technician Interview Questions & How to Answer
Question 1
Question #1: How would you prioritize work to help the pharmacy run efficiently?
How to answer
How to answer: The interviewer wants to gauge how well you can juggle a heavy workload and maximize productivity with this question. Answer by stating how you would review the pharmacy procedures before starting to make sure you can step into the role and contribute to the team right away.
Question 2
Question #2: Do you believe customer services skills are important for a pharmacy technician?
How to answer
How to answer: Answer this question by stating how important it is to have excellent customer service skills in a pharmacy technician job because you are often the face of the pharmacy. You can talk about your experience working with customers and how you've built relationships with them in a previous position. You can also explain how you can remain positive even when dealing with a demanding customer and help them work through an issue.
Question 3
Question #3: Why did you choose to become a pharmacy technician?
How to answer
How to answer: The interviewer wants to gauge how enthusiastic you are about the profession with this question. Explain why you decided to become a pharmacy technician, whether it was your interest in chemistry or the role that it allows you to play in overall health service. Before your interview, think back to how you came to the decision to study pharmaceuticals. If you are using the position to reach another goal, such as becoming a pharmacist, you can also mention this. It never hurts to show ambition.
5,552 pharmacy technician interview questions shared by candidates
Tell us about a time you had a confrontation with a coworker.
How do you work in team work environment.
Mostly situational like what you do in at certain situations
What are my greatest strengths and weaknesses when pertaining to the job?
Describe a time when you performed excellent customer service (if no work experience, can apply to other aspects of life)
I can't recall any one question that stands out
Tell me about yourself
What are situations where you have had to deal with an angry customer? What is your prior experience in customer service? If something like this happened at work (gives example), how would you respond? Would you consider yourself to be a leader? In what ways have you shown in past work environments that you can deal with tough issues and remain calm while under pressure?
Tell me about a time when you encounter a difficult customer and how did you resolve it
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